Terms of Service

1. Acceptance of Terms

By accessing or placing an order on starstreamsolar.io, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use this site. We reserve the right to update these terms at any time; continued use constitutes acceptance of the current version.

2. Products & Pricing

We reserve the right to modify product listings, descriptions, and prices at any time without notice. Prices displayed are in US Dollars (USD). We make every effort to display accurate pricing, but errors may occur. If a pricing error affects your order, we will notify you and offer the option to proceed at the correct price or cancel for a full refund.

"Contact for Price" items require a separate quote. No purchase contract is formed for those items until a written quote is issued and accepted by both parties.

3. Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, suspected fraud, or inaccurate pricing. You will receive an email confirmation when your order is accepted and again when it ships.

4. Payment

All payments are processed through Shopify's secure checkout. We accept Visa, Mastercard, American Express, Discover, PayPal, and Shop Pay. Full payment is required before orders are processed and shipped. For large commercial orders, ACH payment may be arranged by contacting us in advance.

5. Shipping & Delivery

Estimated shipping times are not guaranteed. We are not liable for delays caused by carriers, weather, customs, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier. See our Shipping Policy for full details.

6. Returns & Refunds

Returns are governed by our Returns & Warranty Policy. All returns require prior authorization. Unauthorized returns will not be accepted. Refunds are issued to the original payment method within 5–7 business days of receiving and inspecting the returned item.

7. Warranties

Products are covered by the respective manufacturer's warranty. Star Stream Solar makes no additional warranties, expressed or implied, beyond what the manufacturer provides. We are not responsible for failures due to improper installation, use outside of rated specifications, or damage caused by external factors.

8. Limitation of Liability

To the maximum extent permitted by law, Star Stream Solar's total liability for any claim arising from a purchase shall not exceed the amount paid for the product in question. We are not liable for indirect, incidental, consequential, or punitive damages including lost profits, project delays, or installation costs.

9. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Star Stream Solar or its licensors and is protected by copyright. You may not reproduce, distribute, or create derivative works without written permission.

10. Governing Law

These terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration in accordance with applicable law. You waive the right to participate in class action lawsuits related to purchases from this site.

11. Contact

Questions about these terms? Contact us at support@starstreamsolar.io or visit our Contact page.